Automation & AI
Practical automation and intelligent tools embedded into real business workflows.
- Used by a real-estate office to qualify incoming leads and route them to the right agent
- Used by a finance team to extract invoice data and prepare it for reconciliation
- Used by a support team to answer routine policy questions from an internal knowledge base
Typically includes
Depending on scope- Workflow assessment
- Trigger-based automation
- Data and document processing
- AI knowledge assistants
- Automated summaries and tasks
- Lead or request classification
- Human approval controls
- Usage and cost monitoring
Packages
These are scope levels, not a price ladder. Every engagement is scoped and quoted individually after discovery — there is no default figure to work from.
Simple Automation
- Form submission to CRM
- Automated internal notification
- Scheduled report
- Approval reminder
- Document-routing workflow
Multi-step Business Automation
- Lead qualification and assignment
- Quote-generation workflow
- Invoice processing
- Customer onboarding
- Multi-system synchronisation
Knowledge Assistant
- Internal policy assistant
- Company-document search
- Project-information assistant
- Customer-support knowledge tool
Advanced AI Workflow
- Multi-step agentic workflow
- Document extraction and decision support
- Large internal knowledge system
- Multiple model and API integrations
- Human approval and audit process
Third-party integration
Connect an existing system — accounting, inventory, CRM, payments, logistics, or messaging — to a Software & Platforms or Automation & AI engagement. Priced per integration; the price depends on the quality of the API, the authentication it requires, and how much data has to stay in sync.
- AI API usage, which is separate from implementation fees
- The client either owns and funds the API account directly, or pays MAJAL for actual consumption plus an administration margin
Scope is established, not guessed.
Discovery is where the real scope, roles, and integrations are established. The fee may be credited, in part or in full, against implementation when you proceed within an agreed period.
Website Discovery
- Included for standard website projects
Software Discovery Workshop
- Process workshop
- Initial workflow map
- Role definition
- MVP recommendation
- Preliminary implementation range
Advanced Specification Engagement
- Multiple stakeholder sessions
- Detailed requirements
- User stories
- Workflow diagrams
- Data architecture
- Integration plan
- Delivery phases
- Technical risks
- Formal scope document
Pricing reflects the scope, workflows, integrations, user roles, content, and operational requirements of each engagement. Third-party subscriptions and usage-based services are quoted separately.
All prices exclude VAT.